Return and Refund Policy
Order Cancellation
- Orders can be cancelled before dispatch without penalty.
- Once the order is shipped, cancellation requests may not be accepted for large furniture items or customized products.
Return Eligibility
Returns are accepted only under the following conditions:
- Damaged product received
- Manufacturing defect
- Wrong product delivered
- Missing parts or accessories
Customers must raise return requests within 48 hours of delivery with:
- Order number
- Product photos/videos
- Packaging images
- Description of issue
Non-Returnable Products
The following products are generally non-returnable:
- Customized furniture
- Made-to-order products
- Clearance or discounted items
- Mattresses, pillows, or hygiene-sensitive products once used
- Products damaged due to misuse or improper handling
Refund Process
Once the returned product is inspected and approved:
- Refunds will be processed within 7–10 business days
- Refunds will be credited to the original payment method or bank account
Replacement Policy
If eligible, replacement products will be shipped at no additional cost.
If the same product is unavailable, customers may:
- Choose an alternative product
- Receive store credit
- Request a refund
Damaged Deliveries
Customers must report transit damages within 24–48 hours of delivery along with supporting photos/videos.
Failure to report within the specified timeline may result in rejection of claims.
Warranty Support
Certain products may include limited manufacturer warranty against:
- Structural defects
- Manufacturing defects
- Foam sagging (where applicable)
Warranty does not cover:
- Normal wear & tear
- Fabric fading
- Improper usage
- Water/fire damage
- Unauthorized repairs
Contact Us
For shipping, returns, refunds, or warranty support:
Mango Blossom – VSCART India Private Limited
Panvel
Email: adhalgeshailesh543@gmail.com
Customer Support: +91 9619423667